Missions and values

Missions

The core missions of EM Normandie are to:

  • train students and executives who are able to take up the managerial and entrepreneurial challenges of tomorrow, make decisions, and work in a professional environment marked by uncertainty,
  • be involved with its extended regional environment (England – Normandy – Paris Seine area) as well as with local and international development projects,
  • expand the frontier of knowledge thanks to academic research by faculty that relates to business practice in the workplace,
  • offer a progressive education that combines a digital focus, teamwork and the humanities,
  • provide lifelong career orientation and support thanks to an enlarged network of partner organizations and alumni,
  • with due ethical respect for human, regional and cultural differences.

Values

Since its foundation, EM Normandie has continually been able to innovate and to be a pioneer showing boldness, loyalty and fortitude.

Boldness: Openness to others and the world, with an ability to seize opportunities, to conquer, to be a visionary and an innovator, to interact with the world in all its complexity. Daring to be true to oneself.

Loyalty: Integrity, respect for others, a sense of devotion, solidarity, honour, ethics, transparency, social responsibility, empathy, collaborative and team spirit.

Fortitude: Engagement, taking up several challenges at a time, standing by one’s choices, consistency, rigour, hard work.

Governance

EM Normandie UK is a private limited company which is wholly owned by its parent organisation Ecole de Management de Normandie (based in Caen, Le Havre and Paris, France and Dublin, Ireland). This prestigious French business school was founded in 1871 and is a not for profit Higher Education Institution under French law 1901.

While EM Normandie has several governance bodies, full managerial responsibility is exercised by the Directeur Général (Director General), whose prerogatives include implementation of the policy approved by the board of trustees, overall supervision of the school’s operations, recruitment and budgetary responsibilities, disciplinary powers, etc.

The school has been under the general direction of Jean-Guy Bernard since 2004.

The planned growth of EM Normandie UK has led to the recent development of a more autonomous governance structure.

Board of directors
Mr Elian PILVIN
Director, Chairman of the board

Elian PILVIN is the Director General of EM Normandie (group). He is an EM Normandie alumnus, graduating with a Masters in Management (1996), and is completing an Executive DBA at Université Paris-Dauphine. He joined the School in 2013 as a Director of Marketing and Corporate Relations, before becoming Director General in February 2020. From 1995 – 2013, he started and managed several companies in Le Havre and internationally (Morocco and China), specialising in advanced audio-visual solutions engineering, mostly in B2B markets.

Dr Miriam SCHMIDKONZ
Director, Principal

Miriam SCHMIDKONZ is the Director of Oxford Campus and Principal of EM Normandie Limited UK. She is a former professor of Business German, Research Methods and Human Resource Management. She joined EM Normandie, France in 2000 as adjunct professor, project manager and head of programme, moving to EM Normandie UK Ltd. in 2017 as Director of Undergraduate Studies and lecturer. She was awarded an executive Doctorate in Business Administration from the Business Science Institute (Luxemburg) in 2017 and has a master’s degree in Educational Sciences. Before joining the EM Normandie (group), she worked in private companies in France and Germany.

Mr Daniel CHOPLET
Director

Daniel CHOPLET is Secretary General of EM Normandie (group), having joined the School in 2008 as a Financial Director based in Le Havre. He has a wide range of responsibilities: accounting and finance; human resources; legal affairs; purchasing policy, buildings and general services; and most recently in charge of Quality of Life at Work. He holds a degree in Accounting and Finance and has professional experience in the maritime and port sector as Chief Financial Officer and Human Resources Director.

Board of governors
External governors
Dr Frédéric THIBAULT-STARZYK
Governor Education

Frédéric THIBAULT-STARZYK is Dean of Research in the French National Centre for Scientific Research (CNRS). He is a Senior Associate of Pembroke College, Oxford, and the Dean of Research at the French National Centre for Scientific Research (CNRS). From 2016 – 2020, he was Director of the Maison Française d’Oxford. Before coming to the UK, Frédéric was Director of the Catalysis and Spectrochemistry Laboratory in the University of Caen/ENSICAEN in France.

Ms Doreen PERNEL
Governor Alumni

Doreen PERNEL is an EM Normandie alumna and a sales manager who is passionate about coaching and helping sales teams to fulfil their potential. She has more than eight years’ experience of managing teams from London, New York and Sydney, and is currently working at Facebook as a sales manager for EMEA, APAC and LATAM regions. She has a Bachelors degree in Marketing and International Business and a Masters in Management.

Internal governors
Mr Elian PILVIN
Director, Chairman of the board

Elian PILVIN is the Director General of EM Normandie (group). He is an EM Normandie alumnus, graduating with a Masters in Management (1996), and is completing an Executive DBA at Université Paris-Dauphine. He joined the School in 2013 as a Director of Marketing and Corporate Relations, before becoming Director General in February 2020. From 1995 – 2013, he started and managed several companies in Le Havre and internationally (Morocco and China), specialising in advanced audio-visual solutions engineering, mostly in B2B markets.

Antoine VENIARD
Mr Antoine VENIARD
Dean of Programmes

Antoine Veniard is a Professor of Human Resource Management. He joined EM Normandie in 2007. He has a PhD in management science from the Université de Paris 1 Panthéon-Sorbonne, awarded in 1998, and an accreditation to supervise research HDR from the Università di Corsica Pasquale Paoli, awarded in 2009. His thesis is on diagnostics and indirect intervention on social representations during managerial change processes. His research interests are the role of managers, management teams, employability and the training of future managers. He is the Dean of Programmes at EM Normandie. 

Dr Miriam SCHMIDKONZ
Principal and Head of Master 1 Programme

Miriam SCHMIDKONZ is the Director of Oxford Campus and Principal of EM Normandie Limited UK. She is a former professor of Business German, Research Methods and Human Resource Management. She joined EM Normandie, France in 2000 as adjunct professor, project manager and head of programme, moving to EM Normandie UK Ltd. in 2017 as Director of Undergraduate Studies and lecturer. She was awarded an executive Doctorate in Business Administration from the Business Science Institute (Luxemburg) in 2017 and has a master’s degree in Educational Sciences. Before joining the EM Normandie (group), she worked in private companies in France and Germany.

Dr Hendrik LOHSE
Director of International Affairs

Hendrik LOHSE is Director of International Affairs at EM Normandie (group) and an Associate Professor of Organisational Behaviour. He joined EM Normandie, France in 2009, moving to EM Normandie UK Ltd. in 2016. He was awarded a Doctorate in Business Administration from the Business Science Institute (Luxemburg) and the University of Lyon / IAE Lyon School of Management in 2018, and is working on his PhD thesis. Before joining EM Normandie, he was Claims Manager at Groupama Transport Insurance and a corporate lawyer at Grand Port Maritime du Havre. He has also worked as a consultant for the International Maritime Organization (IMO).

Mr Jean-Guy BERNARD
Governor

Jean-Guy BERNARD was the Director General EM Normandie from 2004 – 2020. He has also held the posts of Director of Higher Education and Research for the Normandy region, and the Director General of the Caen Chamber of Commerce and Industry. He has a Diploma of General University Studies from the Sorbonne, Paris, as well as a degree from the Centre for Study and Training of Technical Assistants in Commerce, also in Paris.

Access and participation statement

EM Normandie UK is fully committed to ensuring the widest possible access to, and successful participation in Higher Education. Our 2021 strategic plan sees training in management as a fundamental means of inserting students in society. It envisions service to students as central to this mission, through outreach recruitment activities, student support, first rate training, and close relationships with firms which ensure excellent employment outcomes. All profits generated by EM Normandie UK are reinvested in this primary educational purpose.

The development of our Oxford Campus forms part of a wider territorial strategy linking our students in a flexible and dynamic axis linking Paris, Caen, Le Havre and Oxford in a way that will provide enhanced opportunities in a globalised world.

Equal opportunity initiatives

The objective of EM Normandie Oxford is to enable all its students to explore their potential whatever their situation. Committed since 2008 via the Disability Charter of the French Conférence des Grandes Ecoles (CGE) renewed in 2019, our school is strengthening its commitment to the inclusion of students with disabilities and is implementing a range of measures and services to improve their daily lives, from a handicap referent to a social worker, psychological counselling and a student social fund.

Student protection plan

EM Normandie UK is fully committed to ensuring the success of all of our students, and regularly monitors risks that have the potential to affect student outcomes through its ongoing processes of strategic planning, and through regular updating of policies and procedures such as our Business Continuity policy, Health and Safety Policy, Lockdown Policy, our Emergency Plan Procedure, and our Sustainability Action plan.

EM Normandie UK Ltd is a wholly owned subsidiary of a large, well established and successful international business school. Under Law 1901 the parent organisation has charitable status and all profits are reinvested for the benefit of students.
The school and its courses are regularly accredited by international accreditations such as AACSB, EQUIS, EPAS and BSIS, and is listed as one of the top 100 European business schools and as delivering one of the top 100 best masters’ degrees in management world-wide by the Financial Times.

The development of our site in Oxford is a strategic priority for EM Normandie to which resources have been allocated. These resources will effectively manage risks in the years ahead.

Appeals and complaints

EM Normandie UK is an adult learning environment, and accordingly students and staff are expected to treat each other responsibly and attempt to resolve any issues between them by discussion rather than resorting to formal procedures; however, the school recognises that sometimes such informal mechanisms are inappropriate or ineffective.

Appeals

Scope of appeals process
Appeals against assessment outcomes or grades are not eligible if they relate solely to the exercise of academic or professional judgement, when arrived at through due process.

Grounds of appeal include that EMN did not act in conformity with the relevant regulations and procedures and that the failure to do so rendered the decision process unfair.
Or that students had been affected by circumstances which had a significant impact on their performance, but which, for good reason, they had previously been unable to disclose via EMN’s usual procedures.

Method of making appeals
All appeals must be in writing, be dated and bear the full name and student number of the student making the appeal. They must include all relevant information, and independent supporting evidence as appropriate. They must outline the way in which ENN regulations and procedures are believed to have been broken. In respect of circumstances affecting study, an explanation must be given as to why these circumstances were not disclosed at the appropriate time.

Consideration of appeals
All appeals must be addressed initially to the Principal of EMN who shall nominate a designated senior staff member not currently directly involved in the teaching or assessment of the course to which the appeal refers to investigate and determine the outcome. Appellants should be given reasonable notice to attend any meetings related to their appeal.

Outcome of appeals
Where an appeal against assessment outcomes has been accepted, students shall be provided with a further assessment opportunity.
Where an appeal is against termination of study termination may be revoked, or further evidence may be sought, or conditions may be set before the student can resume study
A written outcome should be provided to the appellant detailing any actions to be taken and the reasoning behind the decision.

Complaints

Scope of complaints process
A complaint is a formal expression of dissatisfaction with EMN’s services by a student or user. It is distinct from an appeals, which relate to the challenging assessment outcomes or decisions to terminate studies. It is distinct from the normal processes of student feedback, through the student committee, feedback forms or questionnaires. Frivolous or vexatious, or abusive complaints are not acceptable. Complaints about other students will be handled under the student’s code of conduct.

Method of making complaints
Students should normally seek in the first instance to resolve complaints informally, through their course leader or other appropriate staff member. If this is not effective, or is inappropriate a formal complaint in writing should be submitted. It should state the name and student number of the complainant, be dated, and identify the steps taken to resolve the complaint and all relevant evidence. It should state what action the complainant would like to see in order for the complaint to be resolved.

Consideration of complaints
All complaints must be addressed initially to the Principal of EMN who shall nominate a designated senior staff member not currently directly involved in the teaching or assessment of the course to which the appeal refers to investigate and determine the outcome. Complainants should be given reasonable notice to attend any meetings related to their complaint. A written outcome should be provided to the complainant detailing any actions to be taken and the reasoning behind the decision.

Freedom of Speech

This Statement takes into account the specific legal responsibilities, as set out in Section 43 of the Education (No 2) Act 1986, the Equality Act 2010 and the Counter-Terrorism and Security Act 2015.

This Statement outlines the principles of free speech which apply to all members and staff of EM Normandie UK Ltd, staff or students connected to EM Normandie UK Ltd, and visiting speakers (i.e. speakers who are not members of EM Normandie UK Ltd).

1. EM Normandie UK Ltd is committed to the principle of freedom of speech within the law. Any speakers invited onto its Oxford campus will be allowed to express the points of view for which they have been invited, without fear of intimidation. Where those views are controversial, we reserve the right to invite others with opposing points of view, in order to ensure that there is balance between a range of viewpoints.

2. Teachers, other members of staff and students also have the right to freedom of speech within the law, though we expect this to be balanced with respect and tolerance for other viewpoints and sensibilities, and the need to maintain harmonious working relationships within the campus community.

3. EM Normandie UK Ltd endeavours to create an environment where all of its Teachers, other members of staff and students can participate fully, and where each feels confident and able to research, question and test received wisdom, and to express new ideas and controversial or unpopular opinions, without fear of isolation, marginalisation or discrimination.

4. Equally, EM Normandie UK Ltd expects its Teachers, other members of staff and students to receive and respond to intellectual and ideological challenges in a constructive way. EM Normandie UK Ltd also acknowledges its statutory duties in protecting its Teachers, other members of staff and students and visitors from “radicalisation”, which in this context means being encouraged by others to offer ideological or practical support for terrorism, or to commit acts of terrorism.

5. In holding to these key principles, EM Normandie UK Ltd will take into account its obligations regarding freedom of speech, the management of the health and safety of its staff and students and the general public, the promotion of equal opportunities and prevention of discrimination on the grounds of religious belief, race, gender or sexual orientation or other legally-protected characteristics, and its duties associated with preventing people from being drawn into terrorism or the promotion of terrorist activities.

6. EM Normandie UK Ltd reserves the right to refuse access to its premises if it believes that a visiting speaker intends, or that a meeting is intended, to encourage people to discriminate against others on the grounds of religious belief, race, gender or sexual orientation or other legally protected characteristics and/or commit a breach of the peace and/or to engage in criminal activity involving violence against others.

Instrument and Articles of Government

EM Normandie UK is a business school owned and operated by EM Normandie UK Limited which is registered in England and Wales no. 11643234 with its registered address at Jericho Building, Oxpens Road, Oxford OX1 1SA. It is a subsidiary of EM Normandie, an organisation founded in France in 1871 and registered as a charity under the French Law of 1901. The French parent of EM Normandie UK Limited is member of the ‘Conférence des Grandes Ecoles’ and has degree awarding powers granted by the French Ministry for Higher Education. It has initiated the creation of EM Normandie UK in 2014 with the aim of providing high quality business courses in the UK to students enrolled on its degree programmes and who want to pursue at least part of their degree course in the UK.

It is EM Normandie UK’s ultimate goal to develop and deliver high level international business programmes to students from the UK and abroad.

Instruments of governance

1. Board of Directors

The Board of Directors consists of the company’s registered dDirectors, the principals of all UK Campuses, any non-executive Directors or internal and external advisors which the Board decides to appoint.

All appointments of members of the Board who are not registered company directors are for period of one year after which their appointment is reviewed by the Board.
The Board of Directors conducts its business based on the company’s Articles of Association and the ‘Corporate Governance Guidance and Principles for Unlisted Companies in the UK’ as published by the Institute of Directors and with a regard to the ‘Higher Education Code of Governance’ and the regulatory framework established by the Office for Students for providers of Higher Education in the UK.

The Board of Directors shall be assisted by a Finance Committee in the fulfilment of its duties and will delegate academic matters to a ‘Board of Governors’ which will be assisted by an Academic Committee in the fulfilment of its duties. The Board of Directors may from time to time create other Committees or Sub Committees as it sees fit. The membership, responsibilities and other items regarding these bodies will be set out in Terms of Reference annexed to this document.

The Board of Directors may, from time to time, review and amend these Terms of Reference.

2. Campus Management Team

The Executive Team consists of such a number of staff with the relevant skills set which is appropriate at any one time for the proper running of the school in respect of the principles of good governance established by the Board of Directors and, regarding academic matters, the Board of Governors.

The Management Team is responsible for the day-to-day management of the school and the implementation of the strategic development set out by the Board of Directors and the Board of Governors.

It consists of, the school’s Principal, the Director of International Affairs, the Heads of Undergraduate and Postgraduate departments and the Assistant Dean of Faculty UK.

3. Board of Governors

Members : Dean of Programmes, D of Intl. Affairs, UK Principals, 2 Alumni + 2 ext

The Board of Governors is the academic authority for the school. It shapes the academic vision and is responsible for setting the academic strategy, monitoring and up-holding standards and quality, the admissions process, the widening of participation and access, the approval of new programmes and the delivery of programmes. Its proposals, decisions and results are overseen by the Board of Directors.

4. Finance committee

Members: Treasurer EM Normandie France, UK Principals, Internal Controller EM Normandie France

The Finance committee assists the Board of Directors in fulfilling its responsibilities regarding financial matters. It monitors compliance with internal and external financial procedures and policies. It evaluates specific financial strategy initiatives, any measures with financial implications or risks and the human resources strategy including remuneration. It reports its findings to the Board of Directors and implements any decisions taken.

5. Academic Committee

Members: Assistant Dean of Faculty UK, 2 Faculty members UK, the Head of the Postgraduate/MSc Programme UK, the Heads of Department UK, 1 student (nominated by the Student Life Committee).

The academic committee assists the Board of Governors in the fulfilment of its duties regarding academic affairs.

6. The Student Life Committee

Consists of the Link Officer UK, the Heads of Programme UK, all UK Principals + 5 students (one for each year), elected by the students.

Purpose: Provides a platform to the student body’s representation and assist the Campus Management Team in identifying areas of improvement regarding any aspect of the academic proposition and delivery, day-to-day operations or any other aspects of Campus Life.

The Student Life Committee delegates one student to represent the student body at meeting of the Academic Committee.

Articles of governance

Rules and regulations

The Board of Directors shall make rules relating to the conduct and safety of staff and students including, but not limited to, such areas as Teaching, Learning and Academic Discipline, Discipline, Mental Health, Bullying, Harassment & Sexual Misconduct, Health & Safety and Data Protection.

Members of Boards and Committees

The members of all Boards and Committees are to be ‘fit and proper persons’, that is to say persons of good character and repute, possessing the required skills and competences whose honesty and integrity are not in question and who may reasonably be assumed to carry out their duties to the best of their abilities.

Academic Freedom

In making rules, the Board of Directors shall at ensure that academic staff of the school have freedom within the law to question and test received wisdom, and to put forward new ideas and controversial or unpopular opinions, without placing themselves in jeopardy of losing their jobs or any privileges they may have at the University.

Freedom of Speech

In relation to its specific legal responsibilities, as set out in Section 43 of the Education (No 2) Act 1986, the Equality Act 2010 and the Counter-Terrorism and Security Act 2015, the Board of Directors, conducting the school’s business and making any rules or delegations, shall ensure the principles of free speech within the law throughout all the company’s and school’s activities.
and shall be guided in this undertaking by the overriding principle of providing students with good quality academic programmes which reflect the level of fees.

Value for Money

The Board of Governors shall ensure that there are adequate and effective arrangements in place to provide transparency about value for money for all students and, should the school gain access to the student support system or to grant funding, for taxpayers.

Grievance procedures

Staff

In consultation with the staff, the Board of Governors shall make rules specifying procedures according to which staff may seek redress of any grievances relating to their employment.

Students

Students: in consultation with representatives of the student body, the Board of Directors shall make rules specifying procedures according to which students may seek redress of any grievances relating to their enrolment with the school.

Student and student representation

Students’ Union
A students’ union shall conduct and manage its own affairs and funds in accordance with a constitution approved by the Board of Governors and shall present accounts annually to Board of Directors. No amendment to or rescission of that constitution, in part or in whole, shall be valid unless and until approved by the Board of Governors.

Suspension and Expulsion
The Board of Governors, in consultation with the Academic Board and representatives of the students, shall make rules and determine procedures in relation to the conduct of students, including procedures for suspension and expulsion for academic or other reasons.

The Board of Governors shall satisfy itself that students have the fullest opportunity to raise matters of proper concern to them at all levels in the school as may be appropriate.

Financial matters

Fees

The Board of Directors shall determine a framework for the tuition and other fees payable to the school subject, if applicable, to any terms and conditions attached to grants, loans or other payments paid or made by the appropriate Higher Education Funding Council or other funding body.

Accounts, Estimates and Audit

The Board of Governors shall keep true accounts and records and appoint auditors.

Amendment of Articles

These Articles may be amended or replaced through a resolution by the Board of Directors.

A copy of these Articles, and any rules and bye-laws shall be given to every Director and Governor and shall be available for inspection upon request to every member of staff and every student.